Benefits of Hiring a Professional House Cleaning Company

An established larger company provides stability, resources, and peace of mind. Professional house cleaning companies deliver screened, qualified, trustworthy, dependable house cleaners to your door.

Mrs. Clean currently has 9 cleaning teams in operation daily; our own trusted, dependable, employees who have each passed a criminal background check, and is ready and waiting to serve you.

Would you like a free estimate? Here’s a form to request a custom cleaning estimate online.

Individual cleaners can be risky: If they lack a certificate of insurance and damage occurs you may have to make a claim on your insurance. Certain claims may jeopardize your home owner’s insurance policy. Inconsistent quality, and reliability issues with an individual may cause disagreements that are difficult to resolve.

Regardless of who you hire, it is in your best interest to insist on a criminal background check.

We turn down 100’s of applications each year from house cleaners because of a theft or other serious conviction.

If I would not trust someone in my home, I’m not going to send them to yours.

Increased Client and Employee Safety

The service and operation of house cleaning companies vary widely between individuals and large companies.

For your protection and safety, it is important that you hire a cleaning service that complies with all state and federal laws. There is a real risk with hiring an unlicensed individual ‘under-the-table’.

Cleaning Industry Education

Professional cleaning companies keep up to date on the latest and best cleaning methods and products. A company that wishes to stay in business should be dedicated to quality, dependability and satisfied clients.

This checklist is to help you make the right selection when choosing a house cleaning company.

1. Licensed
2. Bonded and insured
3. Hire employees, not subcontractors
4. Training Provided
5. Cleaning team or individual
6. Price
7. Cleaning products and equipment, and who supplies them
8. Special cleaning needs
9. How long has the company been in business
10. Employee turnover
11. Comfort level and trust of the company

Operating Legally with a State Business License

Licensing requirements vary from State to State. Washington house cleaning companies do not need to meet any special requirements to get a business license. But if a house cleaning company has an active business license registered with the state they are a legal business, subject to state and federal rules and compliance.

Mrs. Clean is a fully licensed company registered in the State of Washington.

Bonded and Insured

Unfortunately, many companies, and individuals for hire do NOT carry liability insurance.

Hiring a company that is bonded and insured adds slightly to the cost, but the insurance coverage is there to protect you and your belongings.

It’s unfortunate, but accidents do happen. Insurance will take care of you if something is damaged in your home.

Bonding is the insured guarantee that if an employee of a cleaning company steals from a client’s home, the insurance company will cover the loss once the perpetrator has been convicted.

Mrs. Clean is Licensed, Bonded and Fully Insured for YOUR Protection.

Hire a Company with Employees, not Subcontractors

Clients are most protected when they use companies that hire employees. According to federal regulations, an employee is a person that the company has control over the the work they do, the training they receive, and the process they use to accomplish the job.

Subcontractors are independent; they can be considered a vendor of the company you hire. They have not been trained by the company, (the IRS has very stringent rules on this) and they are are not covered by L & I insurance by the company you hire.

Using individuals, vendors, or subcontractors is a gamble. There is no way of knowing what you’ll get.

Problems associated with cleaning company subcontractors:

1. Legally, training cannot be provided for subcontractors.
2. Subcontractors might not be covered by insurance that protects you from liability.
3. The hiring company cannot direct how the work is to be done.
4. The subcontractor may not be complying with labor laws or running background checks.
5. The subcontractor may not be paying state and federal payroll taxes.

Mrs. Clean sends trusted, trained background checked employees to your home. Our employees are all covered by L & I insurance and we pay all employment taxes.

1. Legitimate cleaning companies with employees are trained to OSHA standards.
2. All employment taxes and insurance are paid by the company.
3. Companies operating legally have employees covered by L & I insurance in case an employee is injured n your property.

Professionally Trained Employees

Professional house cleaning takes skill and practice. There are multiple surfaces that need special cleaners that can be destroyed if not cleaned correctly.

A professional house cleaner knows the stain removal products and cleaning technique that makes all the difference in the quality of your cleaning and the ultimate satisfaction you’ll get.

Cleaning Team or Individual Cleaner

Using an individual or a team of 2 or 3 cleaning your home will not affect the quality of the work. It’s simply a customer preference. Mrs. Clean sends both teams and individuals, it all depends on the size of the job and scheduling.

Most prefer a team of house cleaners. A group or 2 or 3 can tackle the job quickly and get in and out of your way quickly.

Great Value with Competitive Rates/Price

You will find when comparing companies of equal qualification their prices are all very similar. The key is comparing the price of similar companies with similar services, the considerations are all the points covered on this page; who supplies the cleaning products, equipment, licensed vs. illegal or ‘under-the-table’, bonded, insured, employees vs. sub-contractors, etc.

Cleaning Supplies and Equipment Provided

Many companies provide the cleaning products and equipment to save their client’s time and expense. The employees are specifically trained on how to use them effectively. The types of products used may be commercial cleaners, earth-friendly products, well-known brands and/or their own private label products. Some companies ask the client to provide them so the home is cleaned with the client’s preferred products.

Mrs. Clean provides all cleaning supplies and equipment. We will happily use any special cleaning products you would like us to use instead.

Flexible and Adaptable

It is good to discuss anything that might require attention, or mean a change to a company’s normal routine. For example, client allergies, time constraints, priority list items or any special handling of your belongings.

Clear Communication

It is important that a potential client clearly communicate what he/she wants in a service. There are differences in employee training, company organization, and products. Are you looking for onetime or regular service?

Is it a move-in, move-out, post construction, restoration, or custom clean? If you are looking for regular service, how frequently; and are you looking for basic cleaning, deep cleaning or housekeeping? How about office cleaning, or a seasonal spring cleaning?

Be sure to discuss the specific cleaning tasks that will be included.

Solid List of References

It is good to find out if the company is established in the area. Of course, all businesses have to start somewhere, but an established company with a proven track record might be more likely to be around tomorrow, if any problems arise.

But never-the-less, young or old, any house cleaning company, maid service, or janitorial company that does good work should be proud to provide you with a solid list of references. Would you like to see ours? Contact us and we’ll send you a copy right away.

Less Employee Turnover

A recent nationwide survey reported employee turnover in this industry to be 3 to 5 months. So be prepared for changes in personnel in your home. Many companies have turnover rates that are better than the average. (Ours for example is much higher than average, many of our employees have been with us for several years)

However, it’s a fact of life that people do move on to other opportunities, so your best safeguard in this area is to choose a company that is responsive to your needs so in the event of an employee change you know you will get another high quality, trained employee.

Using a cleaning team of 2 or more employees, is also a good idea, because if one of the team members leaves, the remaining team member can show the new employee all the specifics about your home. The transition should be seamless.

Increased Trust and Comfort Level

Usually the relationship with your house cleaning company is a long one. Communication is key. Be sure you are comfortable dealing with the organization and its people. Selecting a house cleaning service takes a lot of time and energy. You want to be sure if you have a concern about the service in the future you will be able to work with the company to rectify the problem, instead of beginning your search process again.

Have more questions or would you like a free estimate? Here’s a form to request a custom cleaning estimate online.